FAQs

Take a look at some of our most frequently asked questions below. If you have any questions not on this list, feel free to give us a call at 503.981.5348.

How early should I come in for my appointment?

The scheduler will tell you the check in time.

How much is my co-pay?

It depends on your insurance company. It may be on your insurance card. Call to check with them before your appointment. Co-pays are due at the time you come in.

What forms do I need to fill out?

We collect most of your information over the phone or in person. You will be asked to sign a demographic sheet and HIPAA form.

What do I need to bring to my appointment?

Please bring the insurance card and immunization card for each patient.

Which hospitals do you admit patients?

The Children’s Hospital at Legacy Emanuel and OHSU Doernbecher Children’s Hospital.

Do you have same day appointments?

YES! For children needing immediate care, please call our office to schedule.

What are your hours?

Monday, Wednesday and Friday 8am to 5 pm. Tuesday and Thursday from 8am to 7 pm. Saturday for urgent care only.

What do I do if my child is sick after the office closes?

Always call the main phone number at 503-981-5348. The answering service will locate the nurse or doctor on-call to talk with you.

Can I get help with breast feeding?

YES! We have a specialist, Adelina Torres, who can help support you any day of the week. Please call to schedule an appointment with her.